Frequently Asked Questions (FAQ)

You can log in using one of the following convenient ways:

— via ID.GOV.UA, Google or Facebook;
— by email and password;
— or register by clicking the "Create an account" button.

Yes, you can. You can create several accounts — each of them will correspond to a separate business. This option is available after successful verification (moderation) of the company.

Yes, you can upload certificates, licenses or other official documents. Here's how to do it:

    1. in your profile, go to the Business tab;
    2. click the Add business page button;
    3. in the form of adding a business, fill in the Certificates field — this is where you can attach the necessary documents.

In the Brief description field, you need to provide a short description of your business (up to 1–2 sentences). It will be displayed in the business card.
In the Detailed description field, provide a full description of the business activities, features, values, or history.

Yes, you can. In this case, you need to attach a power of attorney in the appropriate field to continue registration.

In the Legal entity name field, you must enter the full official name of the company.

In the Registration address section, you must specify the legal address of the company (region, settlement, street, house, office number, zip code).

Yes, you can. In order to do this, go to the appropriate tab in your account (Company, Business, Product or Service) and click the Edit button to open the form.

As soon as the moderation is completed, the user will receive an email notification and a message in the account with the moderation status.

This means that the business, company, product/service is still being moderated. Once it is completed, the button will become available automatically.

A Fair is a virtual event that lasts for a certain period and has a clear theme and direction. It brings together events that take place in different cities on the basis of the Diia.Business centers.
On the Fair page, you can find general information about the event (name, form and location) and go directly to the event at the center to register.
(registration for the event takes place directly at the center that hosts the event)

A Fair Catalog is a page with a list of fairs of various directions that provide users with information about events from different centers united by a common theme.

The Add product or service feature is available only after successful moderation.

To add a product:
1. open your account;
2. go to the Businesses tab (a successfully moderated business will have an active Goods and services button in the card (businesses that have not been moderated have an inactive button);
3. click on the Goods and services button to get to the corresponding page. On this page, using the Add product or service button, you can:
    — add a new product or service by clicking Add Goods or services;
    — view the moderation status of added items;
    — edit existing items.

No, selling directly on the platform is not allowed.
However, you can add a link to an online store, marketplace, or your own website where users can buy your product or service. In order to do this, use the Link where you can buy the product field.

In the Type of goods and services field, you need to list the goods or services that you provide (for example: furniture, design, educational courses).

The Bestseller button means that the product is popular. Products with this checkbox are displayed first in the list of products on the Business page, which helps to draw the attention of customers to them.